Below FAQ are some common concerns of our clients.
If you have other questions, please just send it to info@sportsdistributors.com.au.
- All
- Pre Sale Questions
- General FAQs
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Pre Sale Questions
Yes, we specialize in supplying quality sports equipment to schools, clubs, and fitness facilities across Australia.
Definitely. Contact us with your product list and quantities, and we’ll send you a detailed quote tailored to your needs.
Samples can be arranged for select products. Please reach out to our sales team to discuss availability and terms.
Yes, bulk pricing typically applies to orders of larger quantities. Contact us to find out the minimums for specific items.
Yes, we do. Please send your customisation requests to info@sportsdistributors.com.au, we will give you our quote. Thank you.
Yes,we provide customer support during weekends/holidays.
General FAQs
Standard delivery takes 2–5 business days Australia-wide, depending on your location. Rural areas may take slightly longer.
We accept all major credit/debit cards, PayPal, and EFT for bulk or institutional orders.
Yes, most products come with a 12-month warranty against manufacturing defects. Please check individual product pages for details.
Once your order is dispatched, you’ll receive a tracking number via email to monitor delivery progress in real time.
Please contact our customer support team via email or phone. We’re here to help resolve any issues quickly and efficiently.